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CATEGORIES
 :: [1-1] ACTION FIGURE
 :: [1-2] MINI FIGURE
 :: [1-3] STATIC FIGURE
 :: [1-4] PRIZE ITEM & FIGURE
 :: [1-5] APPENDIX ITEM & FIGURE
 :: [2-1] GUNDAM PLAMO
 :: [2-2] PLASTIC MODEL KIT
 :: [2-3] MODELLING SUPPLIES
 :: [3] GOODS COLLECTIBLE ITEM
 :: [9] COLLECTOR's (LIMITED) ITEM
 :: [PRE/BACK-ORDER ITEM side]

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F.A.Q. (Frequently Ask Question)

<0-A> How to join our MEMBERSHIP ? (update on 10 Jan'10)

  1. Purchasing for total over 222 US$/Rp.2.000.000,- automatically you will be our member for 1 year (but you will not get XCP for this purchasing)
  2. By paying the membership fee :
  • Rp.100.000,- or 10 US$ for 1 year membership (for new customer)
  • Rp.50.000,- or 5 US$ or 10 XCP for 1 year membership (to extend membership)
  • so if you join our membership , its definitely became our member forever
<0-B> What's benefit join our MEMBER ? (update on 10 Jan'10)
  1. You will get XCP for each Rp.100.000,- or 11 US$ purchased
  2. Gain 10% discount from currency exchange rate US$ -> Rupiah, for example :
  • if now using Rp.9.000,-/1 US$, member will use the exchange Rate Rp.8.100,-/1 US$
  • if buy item 20 US$, the price will be Rp.162.000,- (not Rp.180.000,-) and get 1 XCP point !!

<1-A> What is XCP Point? (update on 10 Jan'10)

  1. XCP Point = eXtra Change Price Point , it ONLY can be traded with an item/s of your choice as much as XCP Point you have
  2. It's a loyalty service point that MEMBER will get for every purchase made with us
  3. You can view each item XCP value in the item details
  4. XCP's can only can be exchanged with an item with lower or equal XCP Value, for example :
  • An item valued at 15 XCP Value CANNOT be exchanged with 10 XCP +Rp.40.000,-
  • And there are some items that can only be traded with your XCP or might cost you cheaper (many of it for Limited / Rare Item)
<1-B> How MEMBER get an XCP Point? (update on 10 Jan'10)
  • As of Jan 10, 2010 only MEMBER will get XCP for every purchase (including Pre-order & Sale items in all section/category !!)
  • For each Rp.100.000,-/11 US$ purchased you will get 1 XCP
  • XCP will only be valid depends on membership time period
  • For [Games section] & [Special & Appendix Corner] purchasing will not get any XCP even for member
<1-C> How to check XCP Point earned/spent? (update on 10 Jan'10)
  • You can check it by emailing to us with subject : " XCP " and your member ID
  • There may occasionally be a 1-2 days delay to reflect points earned or points used
<2-A> What is PRE-ORDER?
  • PRE-ORDER is a FULLY PAID purchase before the release date of the item
  • And there's 2 type of Pre-order : 
  1. Normal Pre-order with mark [Pre-ordeR]
  2. Early Bird Pre-order. [EBddmm-Pre-ordeR] ddmm -> dateline order
and what is EARLY BIRD PRE-ORDER ? its a PRE-ORDER with more discount 5~10% and with the dateline of order
  • Preorder for all items are still available after the Early Bird Pre-order Due Date but it without early bird discounts of 5-10%.
  • Preorders are open while/until stocks last !
  • PLEASE NOTE !! All payment/s for the PRE-ORDER transaction/s have to be completed within 1x12 hours, after making a transaction
  • SAGAHOBBY reserves the right to cancel transaction/s should the payment/s fail to reach us after the allocated time
<2-B> So, what are the benefits of PRE-ORDER ?! (update on 10 Jan'10)
  1. Discounted Price !! (15~20% discount when item instock) + XCP (only for member)
  2. Will SURELY get your item/s ordered as in order position
  3. Will NEVER EVER be made to pay more, regardless of :
  • the fluctuating market prices / cost in market cause rarity of item
  • the fluctuating of exchange rate currency (condition apply only for Preorder starting 22 Nov'08)
<2-C> And last, this is PRE-ORDER terms : (Please read this before made Pre-order transaction)
  1. A non-refundable deposit is required for all Pre-order (Even there's some delay of release date some item)
  2. A Full Refund will only occur when SAGAHOBBY could not secure the item cause something that we don't want to happen (and XCP you get from Pre-ordering an item still will be yours)
  3. SAGAHOBBY reserve the right to amend the price of the Pre-order item & release date of the Pre-order item with/without prior notice to the customer...
  4. ...but once the transaction is complete, SAGAHOBBY shall endeavor to maintain the price stated in the Pre-order listing
  5. All customer can choose to pay via Bank Transfer, ATM, or cash at our shop
  6. The position(s) of Pre-order item according to the payment date
  7. SAGAHOBBY reserve the right to amend/add/delete any of the “Pre-order Terms and Condition” with/without prior notice
  8. Customer are to agree to all the above Terms and Conditions when you make a Pre-order with SAGAHOBBY

additional for International Customer & Paypal payment

  • We could receive payment by Paypal only
  • The shipping cost in our web is based on EMS (Express Mail Service) shipping method, but if you want to use other shipping method please mail us
  • We could arrange shipment using regular mail, UPS, DHL or any other private courier as long as the service available in our region
  • For Indonesia customer using payment by Paypal, it MUST add 3.00 US$ for total purchasing
*Information on this page may be updated, changed, or amended without notice, last update : 10 Jan 2010

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